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Auction/Classified Help


Auctions are a great way to buy and sell items. If you have any questions on how the auction works, please refer to the Help Topics below. If you have questions that are not answered below, feel free to contact us at auctionmgr@w3auction.com.


Available Help Topics

Bidding on Auctions

  • How do I search for items to bid on?
  • How do I bid on items?
  • How will I know if I've won the auction?
  • Will I be notified if I've been out-bid?
  • Can I delete my bid?
     

    Selling Items

     
  • How do I put an item up for sale?
  • Can I include a photo of an item in the description?
  • How much does it cost to list items on this auction site?
  • Can I delete an item that I have for sale?
  • What do I do once a winner has been chosen?

    Registering for the Auction

     
  • How do I register?
  • I can't remember my User ID. What should I do?
  • I can't remember my password. What should I do?
      


    Bidding on Auctions

      How do I search for items to bid on? [Top]
      You MUST be registered/logged in before you can bid on items. Once you are logged in click on Search/Buy on the main menu bar. This will take you to the Auction Item Search screen. Enter your search criteria into the appropriate fields then click Search. You will then be presented with a list of items that match your search criteria. Click on the name of an individual item to view more detail or bid.

      How do I bid on items? [Top]
      You can bid on an item FROM the Bid Detail screen. Enter a bid amount in the Place a Bid field. Be sure that your bid is higher than the highest bid and complies with the given bid increment. Click on the Bid Now button. You will receive a confirmation that your bid was accepted.

      How will I know if I've won the auction? [Top]
      You will be notified via email if you have won an auction. You will be given information on how to contact the seller. The seller will also receive your contact information and may try to contact you. Payment and shipping of the item will be arranged independently of the Auction Host.

      Will I be notified if I've been out-bid? [Top]
      You will be notified via email if you have been out-bid. You may then have the opportunity to place a higher bid.

      Can I delete my bid? [Top]
      No. Your bid has a review process so you can be sure. Your bid is a legal commitment.

    Selling Items

      How do I put an item up for sale? [Top]
      You must be registered/logged in before you can sell items on this site! Click on Sell Items on the main menu bar. This will take you to the Action Item Add screen. Fill out the form as completely as possible. Click the Add button. You will receive a confirmation then your item has been accepted.

      Can I include a photo of an item in the description? [Top]
      Yes! On the Auction Item Add screen there is a field called Photo. You can either type in the location of the photo into this field or you can browse for the photo location by clicking on the Browse button. Files should be in a .gif or .jpg format and should only be large enough to accurately represent the item they depict.

      How much does it cost to list items on this auction site? [Top]
      The fees for selling an item are as follows:

      Fee to insert an item: $1.00
      This is a flat fee that is charged in order to use the auction system.

      Percent of sale or minimum charge: % of the sale price or $1.00, whichever is greater.
      The host of this Auction System will take either a percentage of the sale price, or the minimum fee, whicher is greater.
      Extended Title: $.50 (The ability to have a special double line title to further highlight and explain your auction item)

      Can I delete an item that I have for sale? [Top]
      Yes. Click on My Auction FROM the main menu bar. You will be presented with a list of all of the items you are bidding on and all of the items you are selling. Scroll down to the list of items you are selling. Click Discontinue Item next to the name of the item you wish to remove from the auction. You will receive a confirmation that the item has been discontinued.

      What do I do once a winner has been chosen? [Top]
      You will be notified via email once a winner for your auction has been determined and you will be given information on how to contact the winner. The winner will also receive your contact information and may try to contact you. Payment and shipping of the item will be arranged independently of the Auction Host.

    Registering for the Auction

      How do I register? [Top]
      Click Register on the main menu bar. You will be taken to a User Registration screen. Fill it out as completely as possible. Fields noted with an asterisk (*) are required fields. You will select your own password -- be sure to save it in a safe place for future reference. Once you have completed the form click the Add button. You will be notified that you have been added as a user. You will also be given your User ID. Save this information in a safe place for future reference.

      I can't remember my User ID. What should I do? [Top]
      Your User ID is usually your first initial and last name. For example, John Doe's User ID could be jdoe. You can also get your User ID by going to the main page or the Log In page and clicking on Forgot Your Password? Under User ID Recovery provide your email address and zip code. Your User ID will be sent to you via email within a few minutes.

      I can't remember my password. What should I do? [Top]
      On the main page or on the Log In page click on Forgot Your Password? Under Password Recovery provide your email address and zip code. Your password will be sent to you via email within a few minutes.

    Auction Types

      Reverse Auction Types[Top]
      See our new Reverse Auction features: Reverse Auctions

      English Auctions[Top]
      English auctions are probably the most common type. Users bid the highest price they are willing to pay for an item and bidding activity stops when the auction duration is complete. The item is sold to the highest bidder at their bid price. English auctions also allow the seller to specify a reserve price below which the item will not be sold.

      Vickrey Auctions [Top]
      The Vickrey auction allows for selling single items as does the English Auction. The difference is that the highest bidder obtains the item at the price offered by the second highest bidder. This is a good format because bidders have the incentive to bid what they think the item is worth AND NOT worry about what others will bid.

      Dutch Auctions [Top]
      Dutch auctions are special type of auction designed to handle the case where a seller has a number of identical items to sell. The seller should specify the minimum price (starting bid) and the exact number of items that are available at that price. The bidders bid at or above that minimum price for the number of items that they are interested in buying. At the end of the auction, the highest bidders earn the right to purchase those items at the minimum successful bid. Here is an example, say there are twenty-five widgets being sold at $75.00 and forty-five bidders bid for one widget each, at $75.00. In this case, only the first twenty-five people will be the bidders who get their product successfully. Since the bid amounts are the same, the earlier bids will take merchandise. Now, let's say that one of those people bids $100 for one widget. Since his bid is higher than all the others, he will certainly be one of the bidders to get the merchandise. If bidders continue to bid higher than the starting price enough times, then the final bidding price will increase as well. In another instance, if less than twenty-five people bid in our example "widget" auction, only that number of widgets will be sold at the opening price of $75.00. For the selling price to increase past the opening price specified by the seller there must be a higher or equal level of demand than the supply indicated. In our example, the selling price would only increase if twenty-four or more widgets were bid on, no matter what the amount of each bid. In a case where a bidder bids for multiple quantities, the bidder who bid the lowest will not always get the merchandise that he/she bid on. If the bidder who made the lowest bid requested a quantity of four widgets, he/she may not even be entitled to one widget. For instance, if 12 other higher bidders each bought two widgets, there would only 1 widget left. In this case, the original bidder would only be entitled to one widget, even though he originally bid for four. The way around this problem is to ensure that you are not the lowest successful bidder. Note: A bid's value in the auction is determined by the total number of items bid on, multiplied by the bid price.

      Yankee Auctions [Top]
      A Yankee Auction is a variation of the Dutch Auction where successful bidders pay what they bid as opposed to paying the price determined by the lowest qualified bidder (as in a Dutch Auction).

      Reverse Auction Types [Top]
      Reverse Auctions are a specialized auction format that allows individuals/organizations to procure goods and services at the lowest possible price. Featuring decreasing incremental bidding, the format lets potential suppliers submit a bid and the supplier with the lowest price will win. In other words, prospective buyers can list any items that they wish to buy, and then sellers bid to provide the best price. The consumer decides the exact specifications of each item, instead of the specifications being dictated by the seller.

      Reverse English Auctions [Top]
      English auctions are probably the most common type. Sellers bid the lowest price they are willing to sell an item for and bidding activity stops when the auction duration is complete. The item is bought FROM the lowest bidder at their bid price. English auctions also allow the buyer to specify a reserve price above which the item will not be bought.

      Reverse Vickrey Auctions [Top]
      The Vickrey auction allows for selling single items as does the English Auction. The difference is that the lowest bidder sells the item at the price offered by the second lowest bidder. This is a good format because sellers have the incentive to bid what they think the item is worth AND NOT worry about what other sellers will bid.

      Reverse Dutch Auctions [Top]
      Dutch auctions are special type of auction designed to handle the case where a buyer has a number of identical items they wish to buy. The buyer should specify the maximum price (starting bid) and the exact number of items that are they wish to buy at that price. The sellers bid at or below that maximum price for the number of items that they are interested in selling. At the end of the auction, the lowest bidders earn the right to sell those items at the minimum successful bid. Here is an example, say a buyer wishes to purchase twenty-five widgets at maximum starting bid of $75.00 and forty-five sellers place bids for one widget each, at $75.00. In this case, only the first twenty-five sellers will be the bidders who will sell their product successfully. Since the bid amounts are the same, the earlier bids will sell merchandise. Now, let's say that one of the sellers bids $50 for one widget. Since his bid is lower than all the others, he will certainly be one of the bidders to sell his/her merchandise. If sellers continue to bid lower than the starting price enough times, then the final bidding price will decrease as well. In another instance, if less than twenty-five people bid in our example "widget" auction, only that number of widgets will be sold at the opening price of $75.00. For the selling price to decrease past the opening price specified by the buyer there must be a higher or equal level of sellers than the supply indicated. In our example, the buying price would only decrease if twenty-five or more widgets were bid on, no matter what the amount of each bid. In a case where a seller bids to sell multiple quantities, the seller who bid the lowest will not always sell the merchandise that he/she bid on. If the seller who made the lowest bid made available a quantity of four widgets, he/she may not even be entitled to sell one widget. For instance, if 12 other lower bidder/sellers each sold two widgets, there would only 1 widget left. In this case, the original bidder/seller would only be entitled to sell one widget, even though he originally bid for four. The way around this problem is to ensure that you are not the highest successful bidder. Note: A bid's value in the auction is determined by the total number of items bid on, multiplied by the bid price.

      Reverse Yankee Auctions [Top]
      A Yankee Auction is a variation of the Dutch Auction where successful bidders sell what they bid as opposed to selling at the price determined by the lowest qualified bidder (as in a Dutch Auction).